1. Who we are

Earthlings United is a sustainable kids’ clothing brand based in Australia. Our website address is: https://www.earthlingsunited.com.

2. What we collect

We collect the following types of personal information:

  • Name, email address, shipping address, phone number
  • Products purchased, order history, payment method (via secure third-party processors)
  • IP address, device type, pages visited, cookies (see below)
  • Email opt-in, back-in-stock alerts, and campaign interactions

3. How we collect your data

We collect information when you:

  • Browse or use our website
  • Make a purchase
  • Sign up for our newsletter or back-in-stock alerts
  • Contact us through email, forms, or chat
  • Interact with our ads or marketing emails

4. Why we collect it

We use your data to:

  • Process and deliver your orders
  • Send you updates about your purchases or product availability
  • Respond to your questions or customer support requests
  • Improve our website and marketing
  • Offer personalised content and product suggestions (with your consent)

5. Sharing your data

We do not sell your personal information.

We may share it with trusted third parties who help us run our business, including:

  • Shopify (our e-commerce platform)
  • Klaviyo (email communications)
  • Payment processors (e.g. Stripe, PayPal)
  • Delivery partners (e.g. AusPost, DHL)
  • Analytics tools (e.g. Google Analytics)

These providers only access your information as necessary to perform their services and are bound by confidentiality.

6. Your rights

You have the right to:

  • Access your personal data
  • Correct or update your details
  • Request deletion of your data
  • Unsubscribe from marketing at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please email us at info@earthlingsunited.com.

7. Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and provide a smoother shopping experience. You can disable cookies in your browser settings, but some features may not work as intended.

8. Data security

We take data security seriously and use SSL encryption and secure third-party services to protect your information. However, no method of transmission over the Internet is 100% secure.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us:

Earthlings United

Email: info@earthlingsunited.com

Website: https://www.earthlingsunited.com